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Editor, PC Alamode
— Your April 2001 issue is great — like are all the previous issues since
I joined the Alamo PC Club a year or two back. Being a Computer Dummy,
I don't understand most of it, but, like my computer, it has an impressive
"look" and enough big abbreviations, impressive sounding content and articles
about what makes computers "tick" along with What's New in the computer
world even though I don't know how to apply and use it, that I look forward
to receiving it every month.
Once-in-awhile, you offer a tidbit I can "work" — like, when I totally
screw-up, "just turn the damn thing off, like the power went off, (count
ten, as a very frustrated Microsoft "help" lady advised me), turn it back
on, and watch the lower yellow slide graph work from left to right as it
fixes itself. VOILA!
My computer turned out to be a monster. What I paid for it, I wouldn't
admit to a Catholic priest.
I bought my Compaq Presario at Sears — from a fast talking nerd-type
who reminded me of a slicky-slick car salesmen — who told me "everything
I didn't want to know" about it. I walked in looking for a computer printer
and scanner that would copy and easily transpose fonts etc. of a dancing
horse training book I wrote years ago. That's all — except I also wanted
to be able to find Web "horse" info, do research, e-mail and (secretly)
watch porno shows too (just kidding, dear).
The hot shot salesman rattled on about Sears' many different computer
models. There seemed to be an acre of them. Like buying a car, I settled
on a big, fancy looking one in chartreuse plastic. "How much is this?"
My sharp-shooting salesman toted up the cost, including a compatible printer
and scanner. "Way too much," I said, but thanks for taking time with me.
"Just a minute," quoth the salesman, "let me see if I figured right. Oh!
It's not that high, it's only ($--). Sorry, I replied, "Maybe later." He
diddled on the cash register. "How about this — I just remembered we're
puting these on sale tomorrow." Sold. Put it all in the car.
My son came over to help me set it up. The printer and scanner cables
wouldn't fit. I called Sears. They didn't have the right cables. I was
mad. I took it all back, told them to take it out of the car and give me
a refund. The loading dock guy took it back in. The salesman appeared.
Offered me another make "better than this one" at the same price. It wasn't
as pretty as the one I wanted, but I traded. Back at the loading dock,
they put the "new" units in my car. "Where's the monitor?" The stock room
boy said they had to get one from another store and I could pick it up
in a couple days. "To hell with that. Take it out of the car and just give
me my money back." He put it back on the cart and took it back in.
Too mad and upset to go back for the refund papers right away, I sat
on the bumper and had a smoke. Lo and behold, here cometh the salesman.
He was sorry about the cable foul-up and extra trip I had to make. Said
he talked to "the boss." They had one complete setup: computer, monitor,
printer, scanner "but a much more expensive outfit" I could buy for just
a little bit more. No way. I just wanted my refund. "Wait a minute," he
said. Went back in. Came back out and said he could let me have the "better"
units for the same price.
Sold. Put it in the car. Same kid wheeled the new stuff out, gave me
a sympathetic grin, loaded it in my car, I took it home, my son hooked
it up. I turned it on. Voila! It all worked. Still does. But it's a monster
— can do things I don't care about, like making CDs, plays videos, music,
gets thousands of stations etc. Sometimes I hit the wrong key and it takes
off on its own. Like a monster. When that happens, I yank its plug.
That'll show it. (End of epistle).
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