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PDA
(Personal Data
Assistants), another
name for the general term hand-held devices, are really the first
step toward speaking into our watches, ala Dick Tracy. The upper end PDAs
nearly all have the capability for connecting a modem or NIC for communication
or network. Once the modem or NIC works, then it is just a short step to
connecting to the World Wide Web. Of course, one still has to connect to
the Web via an ISP. The high end digital cellular telephones are also gaining
additional capabilities for data in addition to voice communication. The
technology is in place or is about to be in place for real “anywhere, anytime”
communicating. There is some devil in the details, such as 19.5 Kbps throughput
speeds and high cost ISPs. These “problems” are not laws of physics, but
are opportunities being solved with engineering, money and increased client
use.
Web site development is also lagging behind in that PDAs and Web phones
have very small (as compared say to a 21" monitor) viewing screens. Most
Web sites take quite a while to scroll around to get to one’s information.
Since the viewing screen is approximately 3" by 4' or less, one has to
gain a sense of where one is on the Web site to be successful in moving
about to see the presented information.
As noted in the April 2001 column and above,
the limitations are network coverage, data throughput and usage costs.
Some hardware and Internet providers are attempting to package the main
Internet features in proprietary software systems to make it easier for
users to get certain services such as e-mail, contacts, maps, travel connections,
faxes, and certain features of Web sites such as on line sellers, stocks,
directories, news, sports, and weather. This is really handy, but you are
tied to what is offered by that service. The general Web connections are
slow because all of the Web site is being processed by the limited resources
in the PDA or Web phone.
The general operating systems are being fought out in the market place
between Palm OS and Windows. PDA manufacturer, HandSpring is attempting
to bring its own different OS out as well. This further complicates the
situation. The two OSs are compatible only in a few places. Palm OS does
not generally talk to Windows. The Palm OS based PDAs have a current majority
of the market with Windows CE running a distant second. Windows CE in the
Windows based PDAs, however, is readily compatible with Windows at the
desktop. This can be a great advantage in developing generalized applications
such as databases or spreadsheets for the mobile user. The CE devices are
network ready for the most part as is Windows 98/2K.
All of these issues are being addressed because the market is demanding
it. It is estimated that approximately 61.5 million wireless data service
users will be on line by 2003. This is a very large population of users
on the go. And, most of them are going to want to be compatible with the
home or office computer. It is being predicted that reaching unconnected
customers and employees will soon be one of the vital business issues.
The predictions further state that the wireless world is here to stay and
those who embrace its capabilities now will gain significant competitive
advantages in future markets. The number of wireless users obtaining data
through wireless sources is predicted to increase by 730 percent just in
the next three years. Implementing wireless communication may be one of
the biggest events for Information Technology managers since networking
began.
Databases, office suite applications, and other specialized software
such as e-mail are being ported to the hand-held devices. The business
up-side is that staff members can be just about anywhere and be in touch
with the office and it’s functions. Additionally, the business customers
can have really ready access to that data. Business at the speed of light.
Renovation of a business’s software applications to meet wireless capability
for both inside and outside needs opens up the requirement to have the
data reflect both outside customer and inside employee needs which are
very different. IT managers have to be able to handle very different end-user
requirements, including an extra level of security of the data. The IT
guys must package the data for both inside and outside use. Some companies
such as United Airlines and Delta have begun to make certain of their database
information available to end-users, both in the firms and customers outside
the firms. United has made certain its applications available to its outside
sales force to make them more responsive are on the spot to customer needs.
United has centered its wireless connectivity around the Windows CE devices
because CE handles fairly sophisticated browsers allowing the work force
to access inventory and scheduling data with ease. Delta is using both
Palm and CE based data output. The executives like the Palm based data
output and the sales force likes the CE based data output.
Medical personnel at Wake
Forest University School of Medicine, have discovered wireless devices
for collecting data in a hurry and being able to deposit it in near ready
form for further use. Doctors use hand-held devices while making their
rounds. Patient data can be entered in the Windows CE based PDA at each
visit and then synced to a desktop back at the office. The data is entered
only once and is usable from then on. PDAs are being used by medical students
to record patient and clinical training data. This data is then synchronized
to their central training server, for later retrieval by other students
or professors.
Vitagen, Inc., a
biotechnology company, is using Palm PDAs to constantly update and access
data from clinical trials of an artificial liver device. This device, the
ELAD (Extracorporeal
Liver Assist
Device) system,
is used to aid patients until they receive an organ transplant or until
they recover. A program is used to do “patient randomization” and the PDAs
speed the field data back to the central office for immediate action on
how to classify each patient. Both examples show that the hand-held devices
provide one critical factor– speed to the doctor/ patient equation.
In addition to this inside/outside data problem, most companies are
deciding how to implement wireless access to existing data applications.
Hand-held device screen size and bandwidth rule out complete rewriting
of the applications. The IT guys are getting some help in this revamping
of the application data.
The wireless companies are developing rules that will provide a standard
way of providing Web sites to these devices. The WAP (Wireless
Application Protocol)
will make it easier for IT departments to rewrite the HTML. The WAP makes
use of the extensible HTML or XHMTL code for Web development. Additionally,
the cellular telephone companies have formed an group called the Symbian
Alliance for development of standards to make the mobile telephones ready
to handle data and voice. The Symbian Alliance standard is called the Device
Family reference Designs and has three categories of mobile devices. IT
departments that have done development alone in the past will now find
that they have to have outside help to accomplish wireless goals. IBM,
EDS, and Wireless Knowledge are three of these speciality system integrators
that offer services to this industry.
A developing Internet protocol is being readied by the IETF (Internet
Engineering Task
Force) based on
the TCP/IP suite of protocols that will become the new Internet standard
for Web and private networks. This Mobile IP protocol has as its goal the
ability to allow connections anywhere, anytime. The Mobile IP suite will
allow users to remain plugged into the network or Web from any location
in the world using any medium available. The medium can be cable or wireless
as it is independent of the physical medium. It will have the capability
for users to change locations without forcing users to restart applications
or disturb ongoing communication.
Mobile IP will solve one big problem now associated with regular IP
addressing. Currently, when a node (host computer) is moved from one network
link to another via TCP/IP, the node cannot communicate at the new location
until it changes its IP address to reflect the new network addressing scheme.
Since the current IP addressing is based on the network-prefix portion
of the destination IP address, network scaling is possible, but each node’s
ability to move about is limited. Mobile IP is scalable and secure, and
is not media-dependent. It is designed to allow nodes to move from one
link to another without changing the IP address.
Mobile Ip supports heterogeneous and homogenous mobility, i.e., it is
not dependent on any specific hardware or type of network. Other remote
computing standards such as CDPD (Cellular
Digital Packet
Data) and IEEE
803.11b for wireless networks provide mobility within their respective
network and equipment types.
Three new functional entities, a mobile node, a home agent, and a foreign
agent, are being developed in the Mobile IP scheme. The mobile node can
change its point of attachment from one network to another while maintaining
all existing communications. The home agent resides on a router on the
mobile nodes home network. The foreign agent resides on a router on the
foreign network that the mobile node is visiting. The mobile node acts
as a traditional link when on its home network. A “care-of” data packet
lets the home agent know when the mobile node is on a foreign network by
being sent to a “care-of address on the foreign network. The foreign router
then relays the data to the mobile node. This registers the mobile node
with the home agent. All IP traffic addressed to the mobile node is received
by the home agent and is then encapsulated in another IP packet for tunneling
to the foreign agent, who passes the data on the mobile node.
Conclusion
Mobile communication is about to be neat stuff. With the advent of
the Mobile IP scheme, everyone will have an IP address which will be acceptable
on any network, hence the mobile communications ability to anywhere, anytime.
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